Conflict is a reality when working in groups. This seminar provides realistic conflict resolution ideas to improve relationships and increase team-building opportunities.

Participants are offered the opportunity to learn through role-play, practice, group activities and reflection. It is a powerful and thought-provoking training session that changes lives.


I. Introduction
  A. How are you feeling today? 

II. Your Emotional Triggers
  A. Emotional Scenario
  B. Mismanagement of Self
  C. Saving Face    

III. Focus of control
  A. Internal
  B. External

IV. Strategies     
  A. I see, I hear, I feel, I want    
  B. Proximity and space
  C. Body language
  D. Listening for understanding
  E. Paradoxical responses        

VII. Learning Log
  Question and Answer

VIII. Conclusions

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Total Behavior Management workshops are designed for all
school personnel.

Participants walk away
with hundreds of
practical, "best practice" strategies that are easily implemented and based
on current research.

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Conflict Resolution
for Educators